Just needing some information.
I am sure most of us at some time have come across the situation where a website you have created with a contact form seems to always be working perfectly, and you are getting emails when people submit the form etc.
Then you either get your client saying they had a person tell them that they could not use your contact form because it was giving errors or just not working, or you see emails come through to the direct address for the client saying, i emailed this to you because your contact form was giving me troubles. Well after the client has informed you of this and you have done a few tests, each with perfect results, do you figure out why SOME people are having issues and others are not.
Is there a server log file, or some way to look back at a particular time frame for what errors your website has encountered regarding form submissions.
Here is an example, i found a form today on a secure site that is live, where my client inputs many fields of data, one of those fields is email. Yet they can not input some email addresses and others they can, I assume this is some kind of formatting error. Email addresses like this will not submit from the email field though.
john.doe@domain.tld or johndoe53@gmail.com or johndoe38@yahoo.co.uk
If anyone else here with a simple contact form that writes to a database could try these email addresses and see if they work for them i would appreciate it, and if anyone can give me some idea of how i could debug an error 2 days after i am told the form had a problem.
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