How to setup a remote connection?

OS info

Problem description

…Trying to get database manager working on new site.
Under database connections the database tests successful


but under database manager i get error unable to connect
image
test same connection under databse manager I get
image

Steps to reproduce

  1. Created new php site on hostgator hosting
  2. added target and tested ok.
  3. added database connection, ran into this issue

report_2020-11-18_12-19-42.zip (53.9 KB)

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