Records not showing in different countries

I’m experiencing a very strange issue which I’m unsure is related to Wappler or not…

I have a relatively straight forward data management system being used by people in various countries. I have no issues here in the US but users in Brazil, Honduras and SE Asia are experiencing a weird problem I cannot explain - when they submit entries the records are are going into the database but not showing in their browser. The weird thing is I can see the records in my browser in the US. Here’s an example…

I just submitted a test record (using Teamviewer on a computer in Brazil)…

Despite the fact the record is submitted to the database it is not displayed in their browser (I’ve tested it in 3 different browsers).

When I look at the exact same page on the same browser from the US I see this…

The record is there.

This is the same for many users outside the US and nothing I do can get the records to show which makes no sense to me as it’s the same site, same browsers etc. The only difference is the location.

Like I said, I’m not sure if this is a Wappler issue or something else but it’s causing me fairly big problems - I’m really hoping someone may have some idea of what’s going on.

Thanks

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